Expat housing consultant rental services
At Xpat Housing Solutions, we help internationals find a home in the Netherlands, and we are looking for someone to join our rental team.
As an Expat Housing Consultant, you guide clients through the rental process, from the first intake to the key handover, making their housing search clearer and less stressful. Do you enjoy helping people, communicating clearly and working in a fast-moving international environment? Then we would love to hear from you.
Vacancy information
32–40 hours per week | Eindhoven / Hybrid | Xpat Housing Solutions
Start date: preferably as soon as possible, but we are flexible for the right candidate
About Xpat Housing Solutions
Xpat Housing Solutions supports internationals and employers with housing and relocation services in the Netherlands. We help clients with short-stay accommodation, rental homes, home buying, mortgageguidance and settling-in support.
Our mission is simple: to help internationals feel at home faster, easier and with less stress. With expertise, personal guidance and genuine care, our team supports international talent in finding their new home in the Netherlands.
What is your role?
In this role, you help international clients find and secure suitable rental accommodation in the Netherlands. You are involved from the first intake until the key handover and act as an important point of contact throughout the process.
Imagine arriving in a new country. A new job, a new environment, a new start, but not yet a place to call home.
That is where we come in. At Xpat Housing Solutions, we help internationals and their employers find suitable housing in the Netherlands. From short-stay accommodation and rental homes to buying support and settling-in services, we guide people through one of the most important steps of their relocation journey.
To strengthen our growing team, we are looking for an Expat Housing Consultant – Rental Services: someone who enjoys working with people, understands the urgency of the Dutch rental market and knowshow to turn a stressful housing search into a clear and well-guided process.
Your work will include:
⮕ conducting intake calls with international clients to understand their housing wishes, budget, timeline and personal situation;
⮕ searching for suitable rental properties through housing platforms, our network and local rental agents;
⮕ responding quickly to new listings and requesting viewings;
⮕ maintaining contact with rental agents, landlords and property managers;
⮕ preparing and submitting strong rental applications on behalf of our clients;
⮕ keeping clients clearly informed about progress, opportunities and expectations;
⮕ helping clients understand rental procedures, required documents and next steps;
⮕ reviewing rental agreements using our internal checklist and flagging questions or concerns;
⮕ coordinating viewings, inspections and key handovers with the wider team;
⮕ working closely with colleagues from rental, short stay, buying, mortgage and relocation services.
Much of the support you provide can be done remotely. When a client needs someone to join a viewing, inspection or key handover in person, you coordinate within the team to make sure the right support is arranged.
Who we are looking for
We are looking for someone who is proactive, hands-on, client-friendly and communicatively strong. You enjoy helping people, but you are also realistic, assertive and able to manage expectations in a competitive housing market. You are a good fit if you:
⮕ have HBO working and thinking level;
⮕ speak and write excellent English;
⮕ speak and write Dutch fluently or at a strong professional level;
⮕ are confident in phone and email communication;
⮕ have a service-minded attitude and genuinely enjoy helping clients feel informed, supported and at ease;
⮕ are organised, accurate and able to manage multiple client cases at the same time;
⮕ are proactive and not afraid to pick up the phone;
⮕ can stay calm and solution-focused under time pressure;
⮕ enjoy working with internationals and people from different backgrounds;
⮕ have an interest in housing, real estate or relocation;
⮕ are available 32 to 40 hours per week;
⮕ can work at least two days per week from our office in Eindhoven.
Experience in real estate, rental mediation, relocation, hospitality, customer success or sales is a plus, but not strictly required. We are happy to train someone with the right attitude, communication skills anddrive.
What we offer
⮕ A full-time role in a growing company with a clear international focus;
⮕ A meaningful job where you help people during an important life transition;
⮕ A varied role combining client contact, housing search, coordination and real estate;
⮕ Hybrid working possibilities, with at least two office days per week in Eindhoven;
⮕ Flexible working hours, arranged in consultation with the company;
⮕ A supportive and ambitious team;
⮕ Room to grow quickly and take ownership;
⮕ The opportunity to (further) develop your knowledge of the Dutch housing and relocation market;
⮕ A competitive salary package, tailored to your experience and the value you bring to the role;
⮕ 24 vacation days based on full-time employment;
⮕ Travel allowance, a company laptop and a company phone;
⮕ A bonus scheme linked to performance.
Interested?
Do you enjoy helping people, working in an international environment and getting things done in a fast-moving housing market? Then we would love to hear from you.
Send your CV and a short motivation explaining why this role suits you to info@xhsolutions.nl. We look forward to hearing from you.